Dear agents,

Here at Virgin Atlantic Flightstore, we understand the current COVID-19 situation has created unforeseen difficulties for many of our operators. As a result, we would like to take this time to remind our operators that we are by your side throughout this difficult time.

It is important to us that you have all the up-to-date information on our airline partners policies.

As a result of the outbreak, Virgin Atlantic and their joint venture airlines have already provided a handling procedure's policy to assist affected passengers, therefore if you have any affected bookings or any concerns regarding flights going to the region, please contact Virgin Atlantic Flightstore for assistance.

For all the up-to-date travel restrictions and frequently asked questions click here  

Updated: 10 March 2020

Delta- FAQ's on the  European Travel Ban
Delta Air Lines a Customer FAQs regarding these latest announcements to help answer any questions. As a reminder, the existing waiver applies to customers travelling to, from, or through Europe, the U.K., and Ireland through May 31. Details about this waiver can be found on Delta Professional and on

As the situation evolves, you can continue to find the latest news and updates on Delta Air Lines dedicated website. This site is also linked on Delta Professional, so you’ll always have the latest updates at your fingertips.

Virgin Atlantic have issued the following Coronavirus (Covid-19) update: 

As we manage our response, the safety and well-being of our teams and our customers remains our absolute priority. Our aircraft are cleaned after each and every flight using a high-grade registered disinfecting product that has been tested to be effective against viruses. Air recirculation systems on all our Airbus and Boeing aircraft have High Efficiency Particulate Air Filters (HEPA) which remove dust, allergens, bacteria, viruses and other particles from air in pressurized cabins and cockpits. We are following, and often exceeding, official advice on health precautions relating to Covid-19.

Find the latest government travel advice here

To give you greater flexibility, we've removed change fees for bookings for travel in March. Learn more here

For destination Travel restrictions, please click here 

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