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Coronavirus: US Travel Restrictions

  • 04 February 2020
  • News
  • Virgin Atlantic

Due to the ongoing situation with Coronavirus, Virgin Atlantic are aware of the US Government’s decision to restrict entry into the United States, from 22:00 GMT on 2 February, for foreign visitors who have travelled to China (excluding Hong Kong and Macau) in the last 14 days. This will affect all flights departing after 22:00 GMT on 2 February. 

Customers who are due to travel to the United States and have been to China in the past 14 days may not be allowed to travel.

There are some passengers who will be exempt from these new travel restrictions.

  • Those assisting CDC
  • Government officials
  • Spouse of U.S. citizen, legal guardian of U.S. citizen, child, foster child or ward of U.S. citizen
  • Any alien on a C1D visa as a crew member or any alien otherwise travelling to the U.S. as air crew
  • Certain law enforcement officers

Customers who have travelled to China within 14 days of planned travel to the United States but are on the exemption list will be allowed to travel to the United states providing they enter via one of the selected airports which are Atlanta (ATL), Los Angeles (LAX), New York JFK (JFK), Newark (EWR), San Francisco (SFO), Seattle (SEA) and Washington Dulles (IAD), as well as Hawaii (HNL), Chicago (ORD), Dallas Fort Worth (DFW) and Detroit (DTW).
For more information on the travel restriction including information on the exemption list please visit:  or

Virgin Atlantic are offering customers travelling to or through the below destinations between 2 February 2020 and 30 April 2020 options to refund or to rebook to a later date or re-route to a designated airport.


Affected Destination and Customers

Rebooked travel must begin no later than

2 February 2020 – 30 April 2020

All Virgin Atlantic and codeshare flights to/ through the U.S.A and customers who have been in China (not including Hong Kong / Macau) in the 14 days prior to planned initial entry into the U.S.A.

31 May 2020

Valid for customers with VS and VS* tickets issued by 2 February 2020.

Read the full details of this VSbulletin

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