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COVID-19 Book and Rebook with confidence Flexibility for customers with tickets issued 12 March - 31 May 2020 UPDATE 4

  • 10 April 2020
  • News
  • Important notifications

COVID-19 Book and Rebook with confidence Flexibility for customers with tickets issued 12 March - 31 May 2020 UPDATE 4

COVID-19
Book and Rebook with confidence
Flexibility for customers with tickets issued 12 March - 31 May 2020
UPDATE 4

To provide greater flexibility for customers with upcoming travel plans, Virgin Atlantic has extended their policy to waive the change fee for flight changes for tickets issued in March, April or May.

The relaxation of commercial policy is available to customers that have a ticket originally issued on or after 12 March 2020 and on or before 31 May 2020, for original dates of travel up to and including 31 December 2020.

Ticket Issued Date

Original Travel Date

Affected Destination

Permitted Travel Period

On or after 12 March 2020 and on or before 31 May 2020

12 March 2020 – 31 December 2020

VS issued tickets from/to/through all destinations when travelling on a VS/VS* flight number

Travel can be rebooked
13 March 2020 – 31 May 2021


Valid for customers with VS (932) tickets issued on or after 12 March 2020 and on or before 31 May 2020 for original dates of travel up to 31 December 2020 and includes tickets that are usually non-changeable.

Customers may make one free of charge change only but must include a change to the date.  Changes to the destination on the original travel date are not permitted.


Read the full https://www.vsflyinghub.com/en/vsbulletin/vsbulletin---covid-19-book-and-rebook-with-confidence-flexibility-for-customers-booking-during-march-april-and-may-2020-update-4

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