COVID-19 Flexibility for Customers - 5 January 2022

  • 05 January 2022
  • News
  • Virgin Atlantic

Virgin Atlantic continue to monitor the Covid-19 situation very carefully, including the latest guidance from the World Health Organization (WHO) and the Foreign and Commonwealth Office (FCO), as well as any new entry or quarantine restrictions implemented by the countries we fly to.

Virgin Atlantic’s flexible booking policy gives customers the freedom to book with confidence, knowing they can make changes if they need to.  Virgin Atlantic's policy has been updated, which will allow mutual customers to change travel dates for any existing or future bookings up to 31 December 2023.

Key changes versus Flexibility Policy issued on 21 Dec 2021

  • Updated policy to allow for all travel to be completed by 31Dec 2023 for all existing and future bookings

You can take a look at the full Flexibility Policy and all previous Flexibility Policies here

Virgin Atlantic’s partner Delta Air Lines is also offering expanded flexibility and extended ticket validity through December 31, 2022.  Visit Delta’s Waivers & Flexibility pages on Delta Professional for more information.

Extension of Ticketing Deadline
Effective immediately, Virgin Atlantic’s TTL of 14 days prior to departure is applicable for all existing and new bookings where travel is completed on or before 31 January 2022 with tickets being issued on 932 ticket stock.
This was previously up to 31 December 2021.

Fares that are applicable to the 14 days prior to departure TTL - IT31, IT34, IP32, IP35, IP3, IP38. All other ticketing rules should be referred to for all other fare types. 

Please ensure that any unwanted sectors are cancelled from bookings as soon as possible. 

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