COVID-19 Operational Update from Virgin Atlantic – 10 Feb 2022

  • 10 February 2022
  • News
  • Virgin Atlantic

It remains a dynamic time for international travel and we’re continually reviewing our flying schedules.  

After careful review of our London Heathrow – Hong Kong schedule, we have taken the difficult decision to extend the temporary suspension of all passenger services until 07 March 2022, as we work with authorities to overcome current operational challenges on this route. We hope to reinstate this service as soon as practicable, providing vital connectivity between the UK and Hong Kong for customers and global supply chains. We’re sorry for the inconvenience caused to our customers. 

Everything you need to know to assist our customers with date changes and refunds, including our flexibility policy can be found  here.

We are making some frequency updates on selected routes and to ensure impacted passengers can continue with their travel plans, they will be reprotected to the most suitable alternative departure. Where a flight is cancelled, due limited operations to these destinations, there will be no reprotection option available, these sectors will appear as UN.

Bookings affected by these changes will be updated in your GDS on Saturday 12 February 2022.  

Cancellations effective until and including
Hong KongLHR-HKG1 - 7 Mar 2022

Please check here regularly for updates to travel restrictions and here for specific flight status.  

We will continue to keep you up to date with all the latest updates to schedule and travel restrictions, You can stay connected with Virgin Atlantic Partner Hub and sign up to be fhe first to hear from us.

Please ensure the latest traveller contact information is available within the booking, so the latest instructions reach the traveller via SMS and email.

HM Government Travel Restriction Update Reminder
Effective 04:00 on Friday 11 February, remaining arrival testing requirements for fully vaccinated travellers to England will be removed. This means customers that are recognised as fully vaccinated, arriving after this date, will no longer need to do a Day 0-2 lateral flow test on arrival and will just need to complete a UK Passenger Locator Form.

This is alongside several other changes to requirements, including easing of measures for arriving customers who do not qualify as fully vaccinated, who will no longer need to self-isolate or take a Day 8 PCR from 11 February – just a Day 2 PCR.

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