Operational Update from Virgin Atlantic – 24 Feb 2022
24 February 2022
News
Virgin Atlantic
We want to let you know that, as customer demand returns, we’re making some adjustments to flying schedules to optimise our network, including some aircraft type changes.
We apologise for any inconvenience caused by the schedule changes. For any customers whose flights are cancelled, the majority will be automatically booked on to an alternative Virgin Atlantic service on the same day. If there is no alternative service, these sectors will appear as UN.
If we have to re-time flights, wherever possible this time change will be kept to a minimum, but we recognise that these changes may not suit everyone. Ourflexible booking policyallows customers to further amend their flights, should they wish, with no change fees, all the way until 31 December 2023. If the new departure time is over three hours’ difference to the original departure time, then customers can alsorequest a refund.
We have taken the difficult decision to extend the temporary suspension of all passenger services between London Heathrow and Hong Kong until 21 March 2022, as we work with authorities to overcome current operational challenges on this route.
Bookings affected by these changes will be updated in your GDS on Saturday 26 February 2022.
In other news, we are pleased to announcewe are reinstating our full portfolio of US destinations for the first time since the beginning of the pandemic.
Flights to Seattle and Washington DC will take off next week, with services to New York, San Francisco and Atlanta also increasing. In April, a third daily service to Los Angeles will commence, serving the Californian city more than any other airline. We will operate Orlando flights from four UK gateways of Heathrow, Manchester, Edinburgh and Belfast, again resulting in more flights from the UK than any other carrier.
Seattle flights will depart five times weekly from London Heathrow on the 2 March, operating our 787-9 aircraft.
From 5 March, London Heathrow to Washington DC services will operate five times a week on an Airbus A330. And last month, we announced our first new US route since 2015, to Austin, Texas which will operate four times weekly from 25 May.
During Summer 22, we plan to operate the following schedule, subject to late changes
Our Summer 22 Flying Schedule
USA
LHR-JFK-LHR
35 per week
A351/ B789/ A333
LHR-MIA-LHR
7 per week
B789
LHR-LAX-LHR
17 per week in Apr 21 per week May-Oct
A351/ B789
LHR-BOS-LHR
7 per week
B789/ A333
LHR-SFO-LHR
11 per week in Apr 14 per week May-Oct
B789
LHR-IAD-LHR
5 per week
B789
LHR-MCO-LHR
14 per week
A351/ A333
LHR-ATL-LHR
7 per week
A351/ B789
LHR-SEA-LHR
5 per week
B789
LHR-LAS-LHR
7 per week
B789
LHR-AUS-LHR
4 per week May-Oct
B789
Caribbean
LHR-ANU-LHR
3 per week
A333
LHR-BGI-LHR
7 per week
A333
LHR-SVD-LHR (via BGI)
2 per week
A333
LHR-TAB-LHR (via BGI)
1 per week
A333
LHR-GND-LHR (via BGI)
2 per week
A333
LHR-UVF-LHR
3 per week in Apr
B789
LHR-MBJ-LHR
4 per week
B789
LHR-NAS-LHR
2 per week
B789
London to Rest of World
LHR-HKG-LHR
7 per week
B789
LHR-PVG-LHR
Shanghai restart date to be confirmed
LHR-DEL-LHR
7 per week Apr-May 14 per week Jun-Oct
B789
LHR-BOM-LHR
7 per week
B789
LHR-LHE-LHR
4 per week
A333
LHR-ISB-LHR
3 per week
A333
LHR-LOS-LHR
7 per week
A351
LHR-JNB-LHR
7 per week
B789
LHR-TLV-LHR
7 per week
B789/ A333
Manchester and Regional Flying
MAN-MCO-MAN
12 per week
A351/ A333
MAN-BGI-MAN
4 per week in April
A333
MAN-ATL-MAN
6 per week in April 5 per week May-Oct
A333
MAN-JFK-MAN
7 per week
A333
BFS-MCO-BFS
1 per week Jun-Jul
A333
EDI-MCO-EDI
2 per week
A333
MAN-ISB-MAN
2 per week
A333
*Aircraft types are dominant on the route through majority of the summer season
Please check here regularly for updates to travel restrictions and here for specific flight status.
We will continue to keep you up to date with all the latest updates to schedule and travel restrictions, You canstay connected withVirgin Atlantic Partner Huband sign up to be the first to hear from us.
Please ensure the latest traveller contact information is available within the booking, so the latest instructions reach the traveller via SMS and email.
Reminder for Customers Travelling from India to the UK If a customer travelling from India to the UK declares a fully vaccinated status on their Passenger Locator Form to enter the UK, the passenger will need to present an approved paper or digital International Vaccine Certificate. This must include the customers date of birth (day, month, year) and not their age in years. Passengers can make changes to their details on the vaccine certificate on the CoWIN website.
Flexibility Policy Ourflexible booking policygives customers the freedom to book with confidence, knowing they can make changes if they need to.
Our partner Delta Air Lines are also offering flexibility. Please visit Delta’sWaivers & Flexibilitypages on Delta Professional for more information.