Operational Update from Virgin Atlantic – 24 Feb 2022

  • 24 February 2022
  • News
  • Virgin Atlantic

We want to let you know that, as customer demand returns, we’re making some adjustments to flying schedules to optimise our network, including some aircraft type changes.

We apologise for any inconvenience caused by the schedule changes. For any customers whose flights are cancelled, the majority will be automatically booked on to an alternative Virgin Atlantic service on the same day. If there is no alternative service, these sectors will appear as UN.

If we have to re-time flights, wherever possible this time change will be kept to a minimum, but we recognise that these changes may not suit everyone. Our flexible booking policy allows customers to further amend their flights, should they wish, with no change fees, all the way until 31 December 2023. If the new departure time is over three hours’ difference to the original departure time, then customers can also request a refund.

We have taken the difficult decision to extend the temporary suspension of all passenger services between London Heathrow and Hong Kong until 21 March 2022, as we work with authorities to overcome current operational challenges on this route.

Bookings affected by these changes will be updated in your GDS on Saturday 26 February 2022.

In other news, we are pleased to announce we are reinstating our full portfolio of US destinations for the first time since the beginning of the pandemic.

Flights to Seattle and Washington DC will take off next week, with services to New York, San Francisco and Atlanta also increasing. In April, a third daily service to Los Angeles will commence, serving the Californian city more than any other airline.  We will operate Orlando flights from four UK gateways of Heathrow, Manchester, Edinburgh and Belfast, again resulting in more flights from the UK than any other carrier. 

Seattle flights will depart five times weekly from London Heathrow on the 2 March, operating our 787-9 aircraft.  

From 5 March, London Heathrow to Washington DC services will operate five times a week on an Airbus A330. And last month, we announced our first new US route since 2015, to Austin, Texas which will operate four times weekly from 25 May. 

During Summer 22, we plan to operate the following schedule, subject to late changes

Our Summer 22 Flying Schedule
USALHR-JFK-LHR35 per weekA351/
LHR-MIA-LHR7 per weekB789
LHR-LAX-LHR17 per week in Apr
21 per week May-Oct
LHR-BOS-LHR7 per weekB789/
LHR-SFO-LHR11 per week in Apr
14 per week May-Oct
LHR-IAD-LHR5 per weekB789
LHR-MCO-LHR14 per weekA351/
LHR-ATL-LHR7 per weekA351/
LHR-SEA-LHR5 per weekB789
LHR-LAS-LHR7 per weekB789
LHR-AUS-LHR4 per week May-OctB789
CaribbeanLHR-ANU-LHR3 per weekA333
LHR-BGI-LHR7 per weekA333
(via BGI)
2 per weekA333
(via BGI)
1 per weekA333
(via BGI)
2 per weekA333
LHR-UVF-LHR3 per week in AprB789
LHR-MBJ-LHR4 per weekB789
LHR-NAS-LHR2 per weekB789
London to
Rest of World
LHR-HKG-LHR7 per weekB789
LHR-PVG-LHRShanghai restart date to be confirmed
LHR-DEL-LHR7 per week Apr-May
14 per week Jun-Oct
LHR-BOM-LHR7 per weekB789
LHR-LHE-LHR4 per weekA333
LHR-ISB-LHR3 per weekA333
LHR-LOS-LHR7 per weekA351
LHR-JNB-LHR7 per weekB789
LHR-TLV-LHR7 per weekB789/
Regional Flying

MAN-MCO-MAN12 per weekA351/
MAN-BGI-MAN4 per week in AprilA333
MAN-ATL-MAN6 per week in April
5 per week May-Oct
MAN-JFK-MAN7 per weekA333
BFS-MCO-BFS1 per week Jun-JulA333
EDI-MCO-EDI2 per weekA333
MAN-ISB-MAN2 per weekA333

*Aircraft types are dominant on the route through majority of the summer season​

Please check here regularly for updates to travel restrictions and here for specific flight status.  

We will continue to keep you up to date with all the latest updates to schedule and travel restrictions, You can stay connected with Virgin Atlantic Partner Hub and sign up to be the first to hear from us.

Please ensure the latest traveller contact information is available within the booking, so the latest instructions reach the traveller via SMS and email. 

Reminder for Customers Travelling from India to the UK
If a customer travelling from India to the UK declares a fully vaccinated status on their Passenger Locator Form to enter the UK, the passenger will need to present an approved paper or digital International Vaccine Certificate. This must include the customers date of birth (day, month, year) and not their age in years. Passengers can make changes to their details on the vaccine certificate on the CoWIN website.

Flexibility Policy
Our flexible booking policy gives customers the freedom to book with confidence, knowing they can make changes if they need to.

Our partner Delta Air Lines are also offering flexibility. Please visit Delta’s Waivers & Flexibility pages on Delta Professional for more information.

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