We want to let you know that, as customer demand returns, we’re making some adjustments to flying schedules to optimise our network, including some aircraft type changes.

We apologise for any inconvenience caused by the schedule changes. For any customers whose flights are cancelled, the majority will be automatically booked on to an alternative Virgin Atlantic service on the same day. If there is no alternative service, these sectors will appear as UN.

If we have to re-time flights, wherever possible this time change will be kept to a minimum, but we recognise that these changes may not suit everyone. Our flexible booking policy allows customers to further amend their flights, should they wish, with no change fees, all the way until 31 December 2023. If the new departure time is over three hours’ difference to the original departure time, then customers can also request a refund.

With a direct flight ban still in effect between  mainland China and the UK, we have decided to extend the existing suspension of London Heathrow – Shanghai passenger services for the summer season. It is our full intention to restart this important link in October 2022, or sooner,  and we are working with the relevant authorities to stage trial passenger flights in the coming months to pave the way for this.

As a result of the current UK – Hong Kong flight ban, which is in effect until 20 April, our London Heathrow – Hong Kong schedule remains temporarily suspended. Once the flight ban is lifted, we will work with authorities to reinstate this service as soon as practicable, providing vital connectivity between the UK and Hong Kong for customers and global supply chains. For now, we’ve taken the decision to cancel these services until 30 April, including legs from Hong Kong to London Heathrow, and apologise for any inconvenience caused. Our Hong Kong customers are important to us and we look forward to returning as soon as we overcome the current operational challenges.

Bookings affected by these changes will be updated in your GDS on Saturday 5 March 2022.

During Summer 22, we plan to operate the following schedule, subject to late changes

*Aircraft types are dominant on the route through majority of the summer season​

Please check here regularly for updates to travel restrictions and here for specific flight status.  

We will continue to keep you up to date with all the latest updates to schedule and travel restrictions, You can stay connected with Virgin Atlantic Partner Hub and sign up to be the first to hear from us.

Please ensure the latest traveller contact information is available within the booking, so the latest instructions reach the traveller via SMS and email.