Important notification | issues with Virgin Atlantic ticketing deadlines, please get in touch for assistance here.

Operational update from Virgin Atlantic – 6 May 2022

  • 06 May 2022
  • News
  • Virgin Atlantic

As customer demand returns, we’re making some limited adjustments to upcoming flying schedules to support network planning and manage the impact of longer flight times due to Russian airspace closure.  This means we’re altering some flight times and aircraft types and cancelling a small number of service frequencies during September and early October. Customers subject to cancellations will be automatically rebooked on to an alternative service on the same day in most cases. For the majority of customers with a re-timed flight, the difference is 30 minutes or less.

We apologise for any inconvenience caused by these changes. Our flexible booking policy allows customers to further amend their flights, should they wish, with no change fees, all the way until 31 December 2023. If the new departure time is over three hours’ difference to the original departure time, then customers can also request a refund.

Bookings affected by these changes will be updated in your GDS on Saturday 7 May 2022.

Please check here regularly for updates to travel restrictions and here for specific flight status.  

We will continue to keep you up to date with all the latest updates to schedule and travel restrictions, You can stay connected with Virgin Atlantic Partner Hub and sign up to be the first to hear from us.

Please ensure the latest traveller contact information is available within the booking, so the latest instructions reach the traveller via SMS and email. 

Flexibility Policy
Our flexible booking policy gives customers the freedom to book with confidence, knowing they can make changes if they need to.

Our partner Delta Air Lines are also offering flexibility. Please visit Delta’s Waivers & Flexibility pages on Delta Professional for more information.

Join the flightstore crew and become a partner today