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Virgin Atlantic and Delta Air Lines partner on new integrated digital health tool to streamline transatlantic journeys

  • 18 June 2021
  • News
  • Joint Venture

Virgin Atlantic FlyReady and Delta FlyReadySM will be the digital blueprint to reopen transatlantic travel.

As the skies reopen we’re ready to ensure that we protect public health and enable our mutual customers to book and travel smoothly with confidence.

Virgin Atlantic and Delta Air Lines will make customers’ transatlantic journeys easier and seamless as international travel restarts this summer, with the introduction of a new ‘FlyReady’ status linked to pre-verified Covid-19 health credentials.

It comes following last week’s creation of the bilateral Atlantic Taskforce, a first step towards reopening the skies between the UK and US, recognising the importance of the UK-US travel corridor for businesses, families and consumers.

Customers traveling between the UK and the US in either direction will be the first to use Virgin Atlantic FlyReady, a new digital health management tool, available from this week. The solution will speed up the airport experience for customers, enabling them to upload and verify test results within the three days before departure and proceed smoothly through pre-flight checks with airline agents on the day of travel. 

Harnessing innovative technology from TrustAssureTM, Virgin Atlantic FlyReady is fully integrated into customers’ online journeys through virginatlantic.com, where they can navigate to the tool from the My Booking page, with no third-party app download needed.

Using Virgin Atlantic FlyReady and Delta FlyReadySM, customers will be able to:

  • Securely upload and verify a test certificate from any valid testing provider, in advance of travel, up to 90 minutes before departure. TrustAssure’s robust artificial intelligence (A.I.) based solution generates a response to confirm test validity in less than two minutes, after which customers’ FlyReady status is confirmed. Virgin Atlantic’s preferred at-home testing provider Prenetics offers carry-along lateral flow Covid-19 tests for £26 for the mandatory pre-departure test to arrive in England and will soon offer video observed tests for pre-departure tests to enter the US.
  • Where a customer prefers an in-person Covid-19 test, they can find and book a provider up to three days prior to departure using a lab locator tool. Customers simply enter their town or postcode to find nearby testing locations, then apply filters based on lab proximity and the type of test required.
  • Save time at the airport during Check In and boarding with FlyReady status automatically linked to the customer’s booking reference, meaning fewer checks are required by airline agents. A dedicated fast-track Check In lane for customers with FlyReady status will be available for Virgin Atlantic customers at London Heathrow.

Find out more here

We look forward to welcoming our mutual customers on board soon.  In the meantime, thank you for the incredible partnership you have shown us.

Fly safe, fly well

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