URGENT SERVICE LEVEL ALERT - 9 APRIL 2020 PLEASE CLICK HERE FOR FULL DETAILS Virgin Atlantic Flightstore- By your side
COVID-19 Airline Policies and Updates Coronavirus outbreak
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Virgin Atlantic Flightstore - By your side

  • 13 March 2020
  • News
  • Virgin Atlantic

Due to the continually evolving Covid-19 situation, we want to reassure our tour operator partners that we are here to help you during this difficult time for the travel industry.

We have made the decision to keep the telephone lines closed as this has proved the most efficient way to help our tour operator partners through this challenging time. Please see the information

Frequently Asked Questions

FAQ's - We understand that you may have some questions regarding your current bookings. With that in mind, we have put together an FAQ document detailing the answers to some commonly asked questions. We will continue to keep this updated as the situation evolves. Click here 

Important notification relating to all bookings due to depart the UK before midnight on 30 April 2020, click here to read in full

For bookings departing after midnight on 30 April 2020, we will send an update in due course. 

Please continue to monitor your inbox and our website for further information and updates. 

Commercial Airline Policies
Before calling in relation to any airline policies please check our website, which has the most up-to-date versions of all our airline partner policies.

Coronavirus policies 

Advice
Unfortunately, we are unable to offer any advice on where to travel.  Please check with the FCO here 

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