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VSbulletin COVID-19 Ongoing Travel Disruption - 1 October 2021

  • 01 October 2021
  • News
  • Virgin Atlantic
It remains a dynamic time for international travel and we’re continually reviewing our flying schedules in response to the ongoing impact of Covid-19 and any restrictions in the destinations we fly to. We hope to be back to a full flying programme as soon as we can.

Because of ongoing travel restrictions and Red list designations we are making further adjustments to our Havana and Cape Town schedules, resulting in cancellations. We’re sorry for the inconvenience caused to our customers and look forward to returning to these destinations as soon as possible. The Red list should focus purely on Variants of Concern, in order to protect public health, therefore it’s imperative to rapidly and continuously remove countries that don’t pose a threat, in order to open travel back up to countries like South Africa.

With travel to Jamaica restricted for holidaymakers due to Covid-19-related restrictions, including current FCDO advice against all but essential travel, we’ve seen reduced demand for our new leisure-focussed Manchester-Montego Bay services and therefore we’ve taken the difficult decision to revisit our plans and push back the start of services to Autumn 2022.

Following the confirmed opening of US borders for fully vaccinated international visitors from early November, we’ve also adjusted some of our US schedules. In order to provide sufficient time to ensure operational readiness and as a result of wider network changes, we’ve cancelled further Seattle and Washington DC services. We remain committed to these routes and look forward to returning to both these cities in early 2022, while in the meantime offering a diverse US network serving New York-JFK, Los Angeles, Miami, Atlanta, Boston. Our plans for popular Las Vegas and Orlando services will be confirmed very soon.

We apologise to any customers affected by a rescheduling or cancellation.

As a result of the fast-moving travel environment, we continue to make schedule changes which will affect our Flying Programme for the coming weeks.
  • We are reducing frequencies on several routes, however to ensure impacted passengers can continue with their travel plans, they will be reprotected to the most suitable alternative departure.
  • Where a flight is cancelled, and due to limited operations to these destinations, there will be no reprotection option available, these sectors will appear as UN.
 
Bookings affected by these changes will be updated in your GDS on Saturday 2 October 2021. Our most up to date flexibility policy can be found here
Cancellations
Effective until & including
USALHR-IAD28 Feb 2022
LHR-SEA31 Dec 2021
CaribbeanMAN-MBJ26 Mar 2022
LHR-HAV25 Mar 2022
South AfricaLHR-CPT30 Dec 2021
We are also making some frequency updates on selected routes. We will continue to keep our website up to date with all the latest updates to schedule and travel restrictions.

During October we plan to maintain operations on the following routes, subject to late changes:
Our flying programme
USALHR-ATL-LHR7 per week
LHR-BOS-LHR4 per week
LHR-JFK-LHR18 per week
LHR-LAX-LHR11 per week
LHR-MIA-LHR4 per week
LHR-SFO-LHR5-17 Oct, 3 per week
18-31 Oct, 4 per week
CaribbeanLHR-BGI-LHR7 per week
LHR-MBJ-LHR3 per week
LHR-ANU-LHR3 per week
LHR-GND-LHR (via BGI)2 per week
LHR-SVD-LHR (via BGI)2 per week from 13 Oct
MAN-BGI-MAN3 per week
South AfricaLHR-JNB-LHR3 per week
IndiaLHR-BOM-LHR7 per week
LHR-DEL-LHR7 per week
PakistanLHR-LHE-LHR3 per week
LHR-ISB-LHR3 per week
MAN-ISB-MAN4 per week from 8 Oct
Hong KongLHR-HKG7 per week
HKG-LHR1-10 Oct, 11 per week
11-31 Oct, 7 per week
ChinaLHR-PVG-LHR1 per week from 22 Oct
NigeriaLHR-LOS-LHR7 per week
IsraelLHR-TLV-LHR7 per week
Our partners are also back in the skies, and here's a reminder of where they are flying long-haul from the UK in October.
Our partner Delta Air Lines flying programme
LHR-ATL-LHRDaily
LHR-JFK-LHR1-19 Oct, Daily
20-31 Oct, 10 per week
LHR-DTW-LHR3 per week from 18 Oct

Please check here regularly for updates and here for specific flight status.  

Please ensure the latest traveller contact information is available within the booking so the latest instructions reach the traveller via SMS and email.



Date Change & Refund Policies
Everything you need to know to assist our customers with date changes and refunds can be found here.


Face Mask Exemptions & Special Assistance

We need to remind you that if any of our customers require a mask exemption or have any pre-existing medical conditions, these need to be disclosed to Virgin Atlantic at least 48 hours prior to travel. You can contact our Special assistance team here  or by emailing special.assistance@fly.virgin.com. Please ensure the customer has their booking reference when they contact us.

Covid-19 Passenger Travel Information
Everything your customers need to know before travelling and our flexibility policy can be found here.

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