We want to keep you on the right path...

From 1 December 2018, all calls from Virgin Atlantic Flightstore's customer service team will be directed helping you save time.

You'll be prompted to select one of the following options:

Press 1 for Reservations (Bookings not ticketed including pre-ticket amends)

Press 2 for operations (Bookings that require ticketing, any post ticketing queries and amends)

We hope this will be a great improvement on our service and look forward to hearing from you soon.