Saturday 29 August 09:00-15:00 

Sunday 30 August CLOSED 

Monday 31 August CLOSED

Tuesday 01 September 08:00-19:00

Please take note of the above opening hours and consider any ticketing deadlines that may fall over this period.

We are unable to offer any waivers on ticketing deadlines should they be missed.

Our online booking and ticketing system will remain available 24/7.

Where immediate attention is required outside of the above business hours, for flight operational emergencies or issues with a ticket deadline that falls within office closure, please log in to for details of our emergency out of hours support.

We have made the decision to keep our phone lines closed on a Saturday and will continue to serve by emails only. Please also note that our phone lines are only open between 09:00-17:30 weekdays, outside of these hours all other queries will be dealt with via emails only. We have made this decision as it will allow us to better serve our Tour Operators and prioritise in order of urgency. 

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