Get in touch

We are always happy to help and we understand that sometimes it's best to speak to someone direct. 

For all questions or queries, please contact us on the details here

Opening hours
Our main office opening hours are as follows:

Monday - Friday: 8am - 7pm
Saturday - 9am - 3pm

Reservations Team telephone lines are open as per the hours stated above.

For the Operations Team (Ticketing, Schedule Changes and Post-ticket Amendments) the team will be available on email only during the hours stated above.

For emergencies when the telephone lines are closed, please login to for details of our emergency out of hours support.

Our groups department is closed Saturdays and operates between 9am - 6pm Monday to Friday.

Visiting us
World House can be easily found off junction 10 of the M53, located Cheshire Oaks Business Park. Whether you are visiting us by road, rail or air, you can use the below map to plan your journey.

We have ample, private and secure visitor parking is available at our office. Enter through the main World House entrance located on Lloyd Drive.

Electric cars
As part of our mission for a greener World House, we have four charging points available for visitors with electric cars to use. Two are located on the roundabout in the bays closest to the building and two are located on the opposite side of the roundabout.

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