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COVID-19 Flexibility for customers UPDATE 1

COVID-19 Flexibility for customers UPDATE 1

To provide greater flexibility for customers with upcoming travel plans, Virgin Atlantic has introduced new policies to waive the change fee for flight changes for certain tickets.

This policy is available to customers that have a ticket originally issued on or before 11 March 2020 for original dates of travel up to and including 31 May 2020 and between on or after 12 March 2020 and on or before 31 March 2020 for original dates of travel up to 30 November 2020 and includes tickets that are usually non-changeable.

Ticket Issued Date

Original Travel Date

Affected Destination

Permitted Travel Period

On or before 11 March 2020

1 March 2020 – 31 May 2020

VS issued tickets from/to/through all destinations when travelling on a VS/VS* flight number

Travel can be rebooked
13 March 2020 – 31 December 2020


Between on or after 12 March 2020 and on or before 31 March 2020

12 March 2020 – 30 November 2020

VS issued tickets from/to/through all destinations when travelling on a VS/VS* flight number

Travel can be rebooked
13 March 2020 – 31 December 2020


Read the full details here:
VSbulletin Flexibility for customers booked on or before 11 March 2020 
VSbulletin Flexibility for customers with tickets issued 12 - 31 March 2020

All VSbulletins

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