To provide greater flexibility for customers with upcoming travel plans, Virgin Atlantic has introduced new policies to waive the change fee for flight changes for certain tickets.
This policy is available to customers that have a ticket originally issued on or before 11 March 2020 for original dates of travel up to and including 31 May 2020 and between on or after 12 March 2020 and on or before 31 March 2020 for original dates of travel up to 30 November 2020 and includes tickets that are usually non-changeable.
Ticket Issued Date
Original Travel Date
Affected Destination
Permitted Travel Period
On or before 11 March 2020
1 March 2020 – 31 May 2020
VS issued tickets from/to/through all destinations when travelling on a VS/VS* flight number
Travel can be rebooked 13 March 2020 – 31 December 2020
Between on or after 12 March 2020 and on or before 31 March 2020
12 March 2020 – 30 November 2020
VS issued tickets from/to/through all destinations when travelling on a VS/VS* flight number
Travel can be rebooked 13 March 2020 – 31 December 2020
