Maintenance: HSBC Bank Transfers. Maintenance on the HSBC API is due to take place on Monday 2 November at 10:00 GMT for one hour. During this time, bank transfers sent to your virtual bank details will not be automatically credited to your account. However, your funds will be credited and available once maintenance is complete.
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Terms and conditions

Any bookings made in Economy Light, Classic or Delight then upgraded to Premium or Upper Class will have the upgrade amendment fee waivered.

Applicable to all agents booking through Virgin Atlantic Flightstore.

Applicable until 31 December 2019.

For online upgrades, agents will pay the amendment fee as normal and will have to apply for the fee back.

For offline upgrades, the amendment fee will be deducted at source.

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